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Terms and Conditions

Accuracy of Information

All information presented on this website, including prices of products, is accurate to the best of our knowledge. If a mistake does occur, our responsibility is limited solely to correcting that mistake in a future update. We are in no way required to honor any prices, descriptions, or any other thing arising from an error in this website. If you have any doubts or questions about anything quoted in this website, please call Wolter Pyro Tools Customer Service at (608) 297-9402.

Product Guarantees

Warranty Against Defects

All tools produced by Wolter Pyro Tools are warranted to be free of defects in workmanship and assembly.

If you believe you have received a defective product from us, we will either repair the item, replace it, credit you toward a future purchase, or return your money.

We may require you to return the defective product to us for evaluation. In that case, you will be responsible for all shipping and handling charges.

This warranty does not apply to items produced by other companies and sold by us.

Assured Delivery

We will deliver your purchase to you in a safe and timely manner. If, after placing your order, your products do not arrive within 30 days, or they arrive in damaged condition, we will either send a replacement product, credit you toward a future purchase, or return your money.

This assurance does not apply to goods seized or detained by customs in your country, goods lost through act of war, terrorism, or civil upheaval, or claims we have good reason to suspect are fraudulent.

Customer Satisfaction

We are confident that you will be satisfied with the quality and durabilty of the tools you purchase from us. If for any reason you are not satisfied, you may return the unused tool(s) to us within 30 days, after which we will either repair or replace the product, or provide a refund or credit toward a future purchase.

Limitation of Warranty

Our responsibilty is limited to the cost of product. We are not responsible for any other incidental losses, financial or otherwise, arising from use or misuse of our products, or for any other costs incurred through delays.

Duties and Taxes

You are responsible for any import taxes and customs duties in your country.

Hold Harmless

First-time customers must submit and agree to the following conditions:

IT IS HEREBY UNDERSTOOD and agreed that the purchaser will hold harmless Richard O. Wolter from any and all claims of any nature whatsoever for injuries to person or property that may be alleged or proven to have been caused or to have contributed to by the manufacture, distribution, possession or use in any manner of the tools, equipment or material purchased or obtained from Richard O. Wolter and Granite Falls Arts, Inc. and will hold harmless Richard O. Wolter and Granite Falls Arts, Inc. from all loss, cost and expenses in connection with the defense against any such claim.

Purchaser warrants that he is of legal age in the state in which he resides at the time of purchasing or obtaining tools, material or equipment from Richard O. Wolter, and Granite Falls Arts, Inc. If purchaser is not of legal age, this agreement must be signed by the purchaser's parent or legal guardian assuring the within responsibility.

Copyright

All materials on this website are copyright protected and cannot be duplicated in any fashion without the prior written consent of Granite Falls Arts, Inc.

Wolter Pyro Tools™ and Granite Falls Arts™ are trademarks of Granite Falls Arts, Inc. Any unauthorized use of these marks is prohibited.

This page was last updated on April 23, 2009.

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